The situation involving the COVID-19 (also known as Coronavirus) pandemic continues to evolve. Your physicians and staff at Indiana Gastroenterology are closely following the outbreak as are your primary care providers and referring physicians. Close ongoing communication is occurring daily with our local hospital systems (Ascension Health / St. Vincent Hospitals and Riverview Health), Carmel Ambulatory Endoscopy Center and local, state and federal public health authorities.
Currently our office is instituting aggressive measures to help with the mitigation of this outbreak. Such measures include:
- No outpatient office consultation or follow-up appointments for new or established patients.
- Cancellation of all outpatient elective procedures.
- Limited staffing of our primary office location to facilitate phone triage / patient care and necessary administrative functions.
Our staff will be available to take your call during the following business hours:
- 9 a.m. – 12 p.m. Monday through Thursday
- 1 p.m. – 4 p.m. Monday through Thursday
- 9 a.m. – 12 p.m. Friday
Routine / non-urgent messages will be forwarded to our physicians via our electronic health record. You can expect a response within one to two business days.
Urgent messages will be forwarded to our physicians immediately as well as via our electronic health record. You can expect a call same day and usually within an hour assuming the physician is free and in between patient care.
The physician on call will be available during all non-business hours. If the call is not urgent, please wait until business hours.
For additional reliable information with regard to the COVID-19 outbreak we would encourage you to visit the Centers for Disease Control and Prevention (CDC) and Indiana State Department of Health (ISDH) web sites at https://www.cdc.gov/coronavirus/2019-ncov/about/index.html and https://www.in.gov/coronavirus/, respectively.