The situation involving the COVID-19 (also known as Coronavirus) pandemic continues to evolve. Your physicians and staff at Indiana Gastroenterology are closely following the outbreak as are your primary care providers and referring physicians. Close ongoing communication is occurring daily with our local hospital systems (Ascension Health / St. Vincent Hospitals and Riverview Health), Carmel Ambulatory Endoscopy Center and local, state and federal public health authorities.
In alignment with Governor Holcomb’s executive orders our office has resumed outpatient elective procedures effective Monday, May 4. Additionally, beginning Monday, May 11 we will reopen our office to outpatient consultations and follow-up appointments for new or established patients.
Our office and endoscopy units will continue to institute measures to help with the mitigation of this outbreak. Such measures will include:
- All staff will wear masks.
- Patients will be asked to bring and wear their own masks to appointments.
- Social distancing in our waiting rooms will be encouraged.
- All interactions from front office staff will be conducted as quickly as possible.
- Patients with respiratory symptoms or symptoms suggestive of viral and/or COVID-19 illness will not be seen.
Carmel Endoscopy Center (CEC)
- Preoperative calls may be made to screen patients.
- Patients will be screened on morning of procedure upon arrival to the CEC. Any patient with a temperature above 100.1°F will be asked to leave the CEC and call their physician to reschedule.
- Patients will be required to wear masks while in the CEC. It would be best if the patient wears their own mask. If they do not present with a mask, one will be issued to them.
- Minors will be allowed one parent to accompany them in the CEC during the procedure.
- Patients will not be allowed to arrive more than 1 hour prior to scheduled surgery time.
- Private pay balances must be paid prior to patients arriving at the CEC day of scheduled procedure.
Riverview Health – Noblesville campus
- You will be contacted by a representative from the hospital regarding protocols and pre-procedure testing for COVID-19 prior to your procedure.
Our staff will be available to take your call during the following business hours:
- 9 a.m. – 2 p.m. Monday through Thursday
- 9 a.m. – 12 p.m. Friday
Routine / non-urgent messages will be forwarded to our physicians via our electronic health record. You can expect a response within one to two business days.
Urgent messages will be forwarded to our physicians immediately as well as via our electronic health record. You can expect a call same day and usually within an hour assuming the physician is free and in between patient care.
The physician on call will be available during all non-business hours. If the call is not urgent, please wait until business hours. If the call is emergent call 911.
For additional reliable information with regard to the COVID-19 outbreak we would encourage you to visit the Centers for Disease Control and Prevention (CDC) and Indiana State Department of Health (ISDH) web sites at https://www.cdc.gov/coronavirus/2019-ncov/about/index.html and https://www.in.gov/coronavirus/ respectively.